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Privacy Policy

Last updated: June 20, 2025

1. Introduction

Welcome to Seaton Hall (“we”, “us”, “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you access or use our website https://www.seatonhall.co.uk/.

2. Data We Collect

We collect information when you engage with our site, including:

  • Personal Information: Name, email, phone number, and postal address (e.g. provided when you make bookings, inquiries, or register for events).

  • Usage Data: Includes IP address, browser type/version, device type, pages viewed, time spent on pages, and navigation paths.

  • Cookies & Tracking Technologies: Cookies, web beacons, and similar tools that enable us to recognize returning visitors and understand browsing behavior.

3. How We Use Your Data

We use data to:

  • Respond to inquiries, process bookings, and fulfill service requests.

  • Send confirmations, updates, offers, and newsletters (when subscribed).

  • Improve user experience and website performance.

  • Monitor and analyze usage to enhance content, features, and user interface.

  • Detect and prevent fraud, security threats, and unauthorized activity.

4. Legal Basis for Processing (GDPR-related)

If you are a resident of the UK or EU, we process your data based on:

  • Consent (you agree when subscribing to newsletters or cookies),

  • Contractual necessity (e.g., processing bookings),

  • Legitimate interests (e.g., ensuring website security, improving services).

5. Data Sharing

We may share your information with:

  • Service providers (e.g., payment processors, email platforms, hosted services) under strict confidentiality and only as needed to perform contracted functions.

  • Legal authorities when legally required or to protect our rights.

  • In the event of a business merger or acquisition, data may be transferred under continuity of obligations.

6. Cookies & Third‑Party Tracking

We use cookies to:

  • Enable basic website operation (necessary cookies).

  • Gather analytics (e.g. Google Analytics) to understand usage patterns.

  • Support marketing efforts (e.g. tracking ad performance).

You can control cookie preferences through your browser settings, though disabling some cookies may affect site functionality.

7. Your Rights

EU/UK residents have rights under GDPR:

  • Access, rectify, or erase your personal data.

  • Restrict or object to data processing.

  • Data portability.

  • Withdraw consent at any time (without affecting prior lawfulness).

  • Lodge complaints with UK’s ICO.

To exercise these rights, please contact us as detailed below.

8. Data Security & Retention

We maintain appropriate technical and organizational safeguards to protect your data. We retain personal data only as long as necessary for the purposes described or as required by law. When no longer needed, data are securely disposed of.

9. International Transfers

If your data is transferred outside the UK/EEA (e.g. service providers in the U.S.), we ensure protections such as (i) Standard Contractual Clauses, or (ii) adequacy decisions are in place to safeguard your privacy rights.

10. External Links

Our site may link to external sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

11. Children

Our services are not directed at children under 16. We do not knowingly collect data from them. If you believe we have, please contact us to have it removed promptly.

12. Changes to This Policy

We may update this policy occasionally. Any material changes will be notified via notice on our site or direct communication (e.g., email). The effective date will be revised accordingly.

13. Contact Us

For inquiries, access requests, or complaints, please contact us.